Quality and Marketing Advice is a marketing and market research firm focused on the customer orientation of your organization, the satisfaction of your customers, employees and patients is investigated.


By investigating the satisfaction of customers, employees and patients and thus improving your service. You receive from us concrete proposals with targeted actions to allow an immediate start. Then you will see how customer satisfaction affects performance.

Based on the results of the satisfaction surveys we recommend what actions and improvements in your organization should implement to increase customer satisfaction.

Expected results of our cooperation:

  • Insight into processes that are important for the satisfaction of your customers and employees;
  • You receive concrete improvement plans with direct actions based on statistical analysis.
  • Your performance is compared to competitors (benchmarking)
  • You will receive a report and a presentation of the results

Quality and Marketing Advice carries out its market research in cooperation with call center and fieldwork organizations.

You can download free reports on Customer Satisfaction, Patient Satisfaction and Employee Commitment and subscribe for the newsletter with up-to-date information on “customer focus” by filling in above your name and e-mail address, and then click the button.